Social and CRM covers account content, membership, and communities across the customer lifecycle.
The work includes social operations, WeChat and Weibo, member recruitment and conversion, loyalty, community management, and communication through the full lifecycle.
Capabilities
- Social account operations
- WeChat and Weibo
- Member recruitment and conversion
- Loyalty programs
- Community management
- Lifecycle communication
Related work
Otsuka ShanghaiOtsuka WeChat
WeChat operations for Otsuka Shanghai, placing products, events, and brand stories into the daily feed.
Social & CRM
Domino'sDomino's WeChat
WeChat operations for Domino's, placing new products, campaigns, and membership into the daily feed.
Social & CRM
Clients in this work · Otsuka Shanghai / Domino's
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